Services

Our consulting and training services include:

• The Five Dysfunctions of a Team
• Death by Meeting
• Engaging Your Employees
• Business Etiquette

Each of our services can be offered as training seminars, half-day and full-day workshops and team offsites. 

The Five Dysfunctions of a Team is our primary consulting service.  This two-day leadership team offsite is targeted at intact teams and is designed to rapidly addres the Five Dysfunctions and to lead teams in making significant improvement in their cohesiveness, alignment and teamwork. 

Participants will:

• Assess themselves agains the Five Dysfunctions
• Understand the requirements of a high performing team
• Implement the requirements of a high performing team
• Build trust among team members
• Bettter understand the benefits of engaging in ideological conflict
• Creat clarity around organizational purpose, strategy, and goals
• Ensure alignment and commitment among team members
• Gain a sense of momentum, energy and enthusiasm

Our Death by Meeting service is designed to counter the belief that meetings are a practical alternative to work.  We all know someone who believes that people all over the world build careers out of sitting around, talking, secretly looking for ways to steal credit or avoid blame in the workplace.

With this service your leadership, management and employees will learn about:

• Why we hate meetings
• Why we shouldn't hate meetings
• How to focus and transform meetings
• How to engage team members in relevant and compelling meeting outcomes

The Three Signs of a Miserable Job are:

• Anonymity
• Irrelevance
• Immeasurement

Our training sessions designed around The Three Signs of a Miserable Job are designed to engage your managers and provide them with the knowledge, tools and actions plans to create a fulfilled and engaged workforce.  This has never been as critical to the success of organizations and teams than it is now.  With over five generations of employees in our workforces today, it has never been harder to engage, grow and retain employees.

The Etiquette Advantage in Business is a service designed to highlight the importance of civility in building and strengthening personal, professional and organizational relationships.  Not many people would dispute that our world seems to be a ruder place today.  Indeed, recent surveys tells us that 69% of people polled think that this is so ... that our places of business are much ruder today than they where yesterday.  And this is impacting the performance or our staffs, costing us sales, and causing customers to seek "nicer" people to do business with.

In this training workshops you will learn about:

• The 24 by 7 Professional
• Why Business Etiquette is Important
• What is Business Etiquette
• How to enhance your professional image
• How to handle difficult situations in the workplace
• How to handle business communications
• How to provide and accept business introductions
• Expected behavior while attending business socials
• Table Manners for formal and informal business dinners
• Workplace Etiquette expectations
• International Etiquete expectations